FAQ

Q: Where do you ship from, and how long does shipping take?
We ship to the US and UK. Orders typically arrive within 7–14 business days. You'll receive tracking info as soon as your order ships.

Q: Are your tools safe for sensitive skin?
Yes — our tools are designed for all skin types. If you have specific skin conditions, we recommend a patch test first.

Q: What if I'm not happy with my order?
We offer a satisfaction guarantee. Reach out within 30 days of delivery and we'll make it right — refund or replacement, your choice.

Q: How do I track my order?
You'll get a tracking link by email once your order ships. You can also check order status anytime by logging into your account.

Q: Do you offer discounts for first-time customers?
Yes! Sign up for our email list for 10% off your first order.